Ascensores Excelsior ofrece una amplia variedad de soluciones versátiles para dar servicio a las personas con movilidad reducida como son los elevadores residenciales y las sillas o plataformas salvaescaleras. Desde el departamento de accesibilidad damos soluciones para comunidades de propietarios, viviendas particulares, edificios públicos, locales, centros comerciales, naves industriales, etc. eliminando las barreras arquitectónicas que impiden el acceso, a diferentes alturas, a personas con dificultad en su movilidad.
Research, development and innovation.
Our R&D department is integrated in the area of manufacturing where new models of lifts, lifting products, platforms and stairlifts are studied.
Continuous development
4 testing towers
Ascensores Excelsior invest in new programs and technology annually for :
• The design of pieces and lift components
• The manufacturing of pieces and lift components
• The elaboration and register of drawings
At the same time, Ascensores Excelsior bets for the most modern technologies in nets systems, communication and call centres, to guarantee the quality in service and customer and suppliers service.
Besides, informatic software systems have been created with high level of integration for the control and business and administrative management by the staff.
The following technological resources make us leaders.
• Innovative system of call centre service 24 hours for incidences and rescue by our own staff.
• Use of tablet with software for the sales task in this department.
• Usage of PDA for the immediate reception of warnings and technical queries for the instantaneous reports.
• System of business management (ERP) which integrates the sales and purchasing activity, administration and the rest of areas of work more relevant in the company.
• Sistema de gestión empresarial (ERP) que integra la actividad de compras, ventas, administración y el resto de áreas de trabajo más importantes de la empresa.
• Documentation systems for the technical queries requested about management, manufacturing and installations.
